Waitwhile

Explanation of the different States and Tags that a visit can have.

States and Tags

Christina Kokkinou

Jakob Larsson Stern

Lindsey Gagnon

Guides and tips to get started with Waitwhile

Stats and analytics

An introduction to the extensive Analytics section in Waitwhile

Waitwhile analytics explained

Descriptions of the metrics and charts in the Overview tab in Analytics

Analytics: Overview

Descriptions of the metrics and charts in the Visits tab in Analytics

Analytics: Visits

Descriptions of the metrics and charts in the Guest experience tab in Analytics

Analytics: Guest experience

Descriptions if the metrics and charts in the Messages tab in Analytics

Analytics: Messages

Descriptions of the metrics and charts in the Operations tab in Analytics

Analytics: Operations

Descriptions of the metrics and charts in the Services tab in Analytics

Analytics: Services

Descriptions of the metrics and charts in the Input fields tab in Analytics

Analytics: Input fields

Stats

Analytics

Our data policies and features to export, anonymize and analyze your customer data.

Managing your Customer Data

How to import data to your Customer Database, Waitlist or Bookings

How to Import Customers

Export your Waitwhile customer data and visit history into a spreadsheet

How to Export your Customer and Visit data

What the different attributes and columns in the customer and visit exports mean

Explaining the customer and visit export file

Customer Data

Introduction to our native report builder.

Reports overview

Instructions on how to build a report using the Waitwhile report builder

Building a report

Deep dive into how to schedule recurring reports in the Waitwhile report builder

Scheduling a report

A brief look into what levels of detail and metrics are, and how they differ.

Understanding levels of detail and metrics in the Report builder

An extensive glossary with definitions of all metrics available in Waitwhile's report builder

Metrics guide and glossary

A guide to understand what levels of detail entails in Waitwhile

Levels of detail guide and glossary

Understand how to leverage filters in the report builder

Report filters guide

Report builder

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API docs

Status

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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