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Analytics: Services

Descriptions of the metrics and charts in the Services tab in Analytics

Jakob Larsson Stern avatar
Written by Jakob Larsson Stern
Updated over a week ago

The Services tab in Analytics contains data related to the services that you offer, and is a great place to start when comparing performance between them.

Detailed charts

The detailed charts in the Services tab give you deeper insights into key areas of your business. They provide detailed information about Service combinations, as well as Service categories and services.

Service combinations

The Service combinations bar chart shows the top service combinations across service categories comparable across different metrics.

Image depicting Service combinations in Analytics.

The metrics include:

  • All visits

  • Bookings

  • Waitlisted parties

  • Waitlisted bookings

  • Dropoffs

  • Served

  • Completed

  • No-shows

  • Cancelled

  • Removed

  • Avg wait duration

  • Avg serve duration

Note: The service combinations data will only be meaningful if you allow your guests to select more than one service when registering, thereby creating service combinations. If your business does not allow multiple services, the data in this chart and table will be displayed on a per-service basis instead.

Service categories and services

The Service category bar charts show the top services within the service category comparable across different metrics.

Image depicting Service categories and services Analytics.

The metrics include:

  • All visits

  • Bookings

  • Waitlisted parties

  • Waitlisted bookings

  • Dropoffs

  • Served

  • Completed

  • No-shows

  • Cancelled

  • Removed

  • Avg wait duration

  • Avg serve duration

Note: Each service category gets its own chart and table for comparison within the respective category.

Note: Depending on your plan type, your access to Analytics will differ.

  • Free plan: No access to Analytics.

  • Starter plan: Access to the Overview tab, ability to view data 90 days back.

  • Business plan: Access to all tabs, ability to view data 365 days back.

  • Enterprise plan: Access to all tabs, ability to view data 3 years back.

Read more about our different plans on our Pricing page.


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