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Levels of detail guide and glossary
Levels of detail guide and glossary

A guide to understand what levels of detail entails in Waitwhile

Jakob Larsson Stern avatar
Written by Jakob Larsson Stern
Updated over a month ago

What is levels of detail?

Levels of detail are the various aspects or categories of your data. Think of them as the what of your data. These could be dates, locations, users, resources, services, etc. Levels of detail give you the context of your data, allowing you to break down your analysis into specific parts or to view your data from different angles.

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For more information about Metrics, Levels of detail, and how they differ, see

Levels of detail glossary

Below is a glossary of all available levels of detail and a description of how they break down your data:

Category

Display name

CSV header name

Definition

Account

Account ID

ACCOUNT_ID

The unique ID associated to the account.

Account

Billing account ID

BILLING_ACCOUNT_ID

The ID of the account associated with all billing for a company.

Account

Billing email

BILLING_EMAIL

The email address of the account associated with all billing for a company.

Account

Business name

ACCOUNT_BUSINESS_NAME

The business name set upon account creation.

Account

Organization ID

ORGANIZATION_ID

The unique ID that is associated with a group of accounts under the same company.

Account

Plan type

PLAN_ID

The subscription plan type assigned to the account currently.

Data fields

Input field ID

DATA_FIELD_ID

The unique data field ID associated with custom input fields.

Data fields

Input field name

DATA_FIELD_NAME

The name of the data field associated with custom input fields.

Data fields

Input field type

DATA_FIELD_TYPE

The type of input for the data field. Example: CHECKBOX, CHOICE, TEXT, NUMBER

Data fields

Input field values

DATA_FIELD_VALUES

The input values associated with the data field name.

Financials

Order value currency

ORDER_VALUE_CURRENCY

The currency associated with the order value.

Location

Business name within location

LOCATION_BUSINESS_NAME

The business name assigned in the location settings.

Location

Location Address 1

LOCATION_ADDRESS_1

The address of the location.

Location

Location Address 2

LOCATION_ADDRESS_2

The second line of the locations address

Location

Location City

LOCATION_CITY

The city of the location

Location

Location country

LOCATION_COUNTRY

The country assigned in location settings.

Location

Location ID

LOCATION_ID

The unique ID associated with the location. One account can have many location IDs. Location IDs cannot have more than one associated account ID.

Location

Location is active

LOCATION_ACTIVE

An indicator if a location is active. TRUE and NULL values indicate the location is active. FALSE indicates the location is not active. Only based on the current value.

Location

Location is active in range

LOCATION_ACTIVE_IN_RANGE

An indicator if a location was ever active within the report's start and end date. TRUE indicates the location was active at one point in the report date range.

Location

Location is deleted

LOCATION_DELETED

An indicator if a location is active. FALSE and NULL values indicate the location is not deleted. TRUE indicates the location is not active. Only based on current value.

Location

Location is not deleted in range

LOCATION_NOT_DELETED_IN_RANGE

An indicator if a location was ever not deleted within the report's start and end date. TRUE indicates the location was marked as not deleted at one point in the report date range.

Location

Location name

LOCATION_NAME

The full location name.

Location

Location short name

LOCATION_SHORT_NAME

The shortened name associated to a location.

Location

Location state

LOCATION_STATE_CODE

The state abbreviation associated to the location.

Location

Location Zip Code

LOCATION_ZIP_CODE

The zip code of the location

Location

Provisioned Phone Number

PROVISIONED_PHONE_NUMBER

The sending phone number(s) that were provisioned for the location

Resources

Resource cateogry name

RESOURCE_CATEGORY_NAME

The category name associated to a resource. Multiple resources can be assigned to a category.

Resources

Resource ID

RESOURCE_ID

The unique ID associated with a resource.

Resources

Resource name

RESOURCE_NAME

The name of the resource.

Services

Service category name

SERVICE_CATEGORY_NAME

The category name associated to a service. Multiple services can be assigned to a category.

Services

Service combinations

SERVICE_COMBINATIONS

The unique combination of services per visit.

Services

Service ID

SERVICE_ID

The unique ID associated with a service.

Services

Service name

SERVICE_NAME

The name of the service.

Time period

Date

DATE

The date the event occurs

Time period

Day of week

DAY_OF_WEEK

The day of the week an event occurs. Represented as the full month name.

Time period

Day of week number

DAY_OF_WEEK_NUMBER

The day of the week an event occurs. Represented as a number where 1 is the start of the week and 7 is the last day of the week. Will adjust according to the week starting selection.

Time period

Month

MONTH

We first day of the month an event occurs.

Time period

Week starting

WEEK_STARTING

We first day of the week an event occurs. Will be adjusted based on the week starting selection.

Time period

Year

YEAR

The year an event occurs.

User

Created by ID

CREATED_BY

The unique user ID associated with the first user to create the visit.

User

Created by username

CREATED_BY_NAME

The user name associated with the first user to create the visit.

User

Updated by ID

UPDATED_BY

The unique user ID associated with the last user to update the visit.

User

Updated By Role

UPDATED_BY_ROLE

The role associated to the user who last updated the visit. Multiple roles can be assigned to a single visit if the user (Updated By) has multiple roles.

User

Updated by username

UPDATED_BY_NAME

The user name associated with the last user to update the visit.

Visit

Creator

AGENT

The agent who generated the visit. Examples: STAFF, GUEST, API.

Visit

Is a capacity visit

IS_CAPACITY

An indicator of the visits that are attributed to tracking location capacity.

Visit

Is a deleted visit

IS_DELETED

An indicator of the visits that were deleted. TRUE = deleted visits.

Visit

Party size

PARTY_SIZE

The size of the party associated with the visit.

Visit

Visit created source

SOURCE

The source the visit was created from. Examples: WEB-APP, PUBLIC, IOS-APP, KIOSK, etc.

Visit

Visit type

VISIT_TYPE

A classification of the type of visit. Examples include: waitlist, booking, waitlisted booking, booking from waitlist, direct to served, direct to completed


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