Waitwhile

What you need to know about Waitwhile's updated mobile apps for iOS and Android

Waitwhile's new mobile apps are here!

Christina Kokkinou

Leslie Leemauk

Lindsey Gagnon

Help 

Get in touch with Waitwhile's friendly support team for help, troubleshooting, and clarity

How do I get help?

Check if the Waitwhile services are working as expected on status.waitwhile.com

How can I check Waitwhile's live status and availability?

How to reset your password

Learn more about API rate limits and Location too busy error message

Waitwhile rate limits

Default limits in place for account, locations, and visits.

Default account limits

Helping you reduce your number of blocked and rejected SMS and emails

How to avoid getting your SMS and email messages blocked or rejected

How can I stop receiving SMS from Waitwhile?

Learn about Waitwhile shortcuts and how to get help

Tips & Tricks

What to do if your users cannot access the Waitwhile platform

Troubleshooting: I can't access Waitwhile

Having trouble logging into your Waitwhile account? Here's a few steps you can try.

Troubleshooting:  logging in and password issues

Resolve problems for your customers to register while keeping bots away

Troubleshooting: Issues with reCAPTCHA bot-prevention

Learn about common delivery errors for SMS messages and troubleshooting tips

Troubleshooting: Why are my SMS texts not delivered?

Learn about common problems when sending emails in Waitwhile and how to resolve it

Troubleshooting: Why are my email messages not delivered?

Let's check all the reasons why your waitlist might be closed or unavailable

Troubleshooting: My waitlist is unavailable!

Did all of your resources seem to mysteriously disappear? Check to see if you match any of the scenarios below.

Troubleshooting: Why are my resources not showing up?

Here you can find potential solutions to why your booking time slots do not appear.

Troubleshooting: My booking time-slots aren't showing

Learn about common Waitwhile error messages and how to quickly resolve them

Troubleshooting - Common Waitwhile errors Message

Understanding why you may be experiencing issues logging in using SSO via SAML

Troubleshooting: SSO/SAML login issues

If you experience overbooking, it’s usually related to how resource hours and availability settings are configured.

Troubleshooting: Overbooking

If you’re trying to create a new Waitwhile account using a personal Gmail address, you may notice that sign-up isn’t available. This is why.

Troubleshooting: Why can’t I sign up with my Gmail email?

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.