Waitwhile

Update! Waitwhile's iOS and Android apps

Jakob Larsson Stern

Leslie Leemauk

Heather Greenberg

Help 

Get in touch with Waitwhile's friendly support team for help, troubleshooting, and clarity

How do I get help?

Check if the Waitwhile services are working as expected on status.waitwhile.com

How can I check Waitwhile's live status and availability?

How to reset your password

Learn more about API rate limits and Location too busy error message

Waitwhile rate limits

Default limits in place for account, locations, and visits.

Default account limits

Helping you reduce your number of blocked and rejected SMS and emails

How to avoid getting your SMS and email messages blocked or rejected

How can I stop receiving SMS from Waitwhile?

Christina Kokkinou

Learn about Waitwhile shortcuts and how to get help

Tips & Tricks

What to do if your users cannot access the Waitwhile platform

Troubleshooting: I can't access Waitwhile

Having trouble logging into your Waitwhile account? Here's a few steps you can try.

Troubleshooting:  logging in and password issues

Resolve problems for your customers to register while keeping bots away

Troubleshooting: Issues with reCAPTCHA bot-prevention

Learn about common delivery errors for SMS messages and troubleshooting tips

Troubleshooting: Why are my SMS texts not delivered?

Learn about common problems when sending emails in Waitwhile and how to resolve it

Troubleshooting: Why are my email messages not delivered?

Let's check all the reasons why your waitlist might be closed or unavailable

Troubleshooting: My waitlist is unavailable!

Did all of your resources seem to mysteriously disappear? Check to see if you match any of the scenarios below.

Why are my resources not showing up?

Lindsey Gagnon

Troubleshooting

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Track the progress of all tickets related to your company.

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