How do I get help?

Get in touch with Waitwhile's friendly support team for help and troubleshooting.

Heather Greenberg avatar
Written by Heather Greenberg
Updated over a week ago

We're here to help you out with Waitwhile!

Reach us over live chat

Our Live Chat hours are open Monday through Friday 9 am to 6 pm EST. This is the best way to reach our support team. To start a chat, click the ? in the bottom left corner and select Chat with support πŸ‘‡

By sending a chat from within your Waitwhile account, it will enable us to gain a better understanding of your issue and provide a more speedy resolution.

Email us

You can also email us at which will create a help ticket with our support team. Someone from our support team will be available to help Monday through Friday 9 am to 6 pm EST.

Call us

If you're an Enterprise customer and you have paid for Premium Support, we have staff that monitors the Waitwhile phone support number that your organization has been provided. Phone support is available Monday through Saturday 9 am to 6 pm EST.

Support outside of business hours

For Enterprise customers that have paid for Premium Support they can reach any of the above support options 24/7.

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