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Troubleshooting: I can't access Waitwhile

What to do if your users cannot access the Waitwhile platform

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over 10 months ago

Trouble accessing Waitwhile

If you are attempting to login to Waitwhile as a user, but receive a blank white screen or network error, this could indicate that the proper domains have not been allowed.

Image displays a blank white screen with a spinning wheel that indicates that Image of a firewall is preventing the User from accessing the Waitwhile platform

To determine if you are missing a domain, please review What domains do I need to whitelist for my Firewall?


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.

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