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Troubleshooting: I can't access Waitwhile
Troubleshooting: I can't access Waitwhile

What to do if your users cannot access the Waitwhile platform

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over 3 months ago

Trouble accessing Waitwhile

If you are attempting to login to Waitwhile as a user, but receive a blank white screen or network error, this could indicate that the proper domains have not been allowed.

Image displays a blank white screen with a spinning wheel that indicates that Image of a firewall is preventing the User from accessing the Waitwhile platform

To determine if you are missing a domain, please review What domains do I need to whitelist for my Firewall?

Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.

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