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How do I update my billing details?
How do I update my billing details?

How to update your payment details and manage your billing contacts and settings

Leslie Leemauk avatar
Written by Leslie Leemauk
Updated over 3 months ago

Within your Waitwhile account, you can change the credit card on file, update your billing email, and update your billing address.

Log into your account, go to Settings > Billing, navigate to Billing details, select the button you wish to update.

Image of the billing section within the Waitwhile platform and the three areas customers can update their billing details

Change the credit card on file

Select Update billing method to update the credit card on file

Image of Form fields that can be updated for Billing Method which includes the Card Number and the Cardholders name

Update billing email

Select Update billing email to change which email receives your receipts and invoices. If you need multiple recipients, please contact our Support via chat and we can change this for you.

Image of the billing email field and save button

Update billing address

Select Update billing address to update which business address appears on your invoices and receipts.

Image of the Billing Address fields that can be updated

Need to update an existing invoice?

To ensure our cost remain low for our customers, we use an automating invoicing system that will generate invoices on the date of your renewal. Once an invoice is generated it cannot be modified.

All updates made to your billing information will be displayed on your next invoice.


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.

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