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How do I retrieve an invoice or receipt for a past payment?
How do I retrieve an invoice or receipt for a past payment?

Learn how to retrieve a receipt from within the Waitwhile platform

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over 3 months ago

Receipts are automatically emailed to the Waitwhile account owner on the date of renewal once a credit card has been successfully charged.

How to retrieve a past invoice or receipt

To retrieve a past invoice/receipt from within your Waitwhile account, navigate to the Billing section in your account settings. Log into your Waitwhile account, click on Settings, select Billing.

Under the Billing details, click on View invoices.

Image of the View invoices button found under settings > billing in the Waitwhile platform

The pop-up window will display past invoice history. Click the down arrow to expand the proper section and expose the ability to download your invoice/receipt. Click Download to save your invoice/receipt as a pdf.

Image of the download button within the Invoice history

Note: You must be an admin or owner to view and download past invoice history.


Have additional questions or need assistance? Reach out to us via chat or at billing@waitwhile.com.

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