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How to configure your Waitlist display settings
How to configure your Waitlist display settings

Learn how you can customize the waitlist display settings to ensure a clear and user-friendly experience.

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over a month ago

Waitwhile allows you to customize the look and feel of your booking page to match your brand and provide a seamless booking experience for your customers. With flexible display settings, you can adjust how your booking options are presented, ensuring a clear and user-friendly interface that aligns with your business goals.

How to configure your Waitlist display settings

Here’s a step-by-step guide on how to configure your waitlist display settings:

Step 1: Access the Waitlist display settings

  1. Log into your Waitwhile account

  2. Go to Settings: Click on the Settings menu located on the left-hand sidebar.

  3. Select the Waitlist Tab: Once in the Settings menu, select the Waitlist tab to access all configuration options related to your waitlist system.

Step 2: Control Displayed Information

Select the information you wish to display to your customers as they register
and wait.

  • Show number of waiting customers: Show the number of people waiting during registration.

  • Show estimated wait: Show the current estimated wait time during registration.

  • Status indicator while waiting: Select the type of status indicator to show customers while they are waiting.

Step 3: Preview and Test Your Waitlist Page

Once you’ve configured your waitlist display settings, it’s a good idea to preview your page and test the waitlist process:

  1. Preview: Verify how your waitlist page will appear to customers. Check for clarity, ease of navigation, and alignment with your brand.

  2. Test visit: Run a few test visits from a customer’s perspective to ensure everything functions correctly, from choosing services to receiving confirmation emails.

Now that you have configured your waitlist, you are ready to configure your Registration Settings which will allow you to manage the information that your customers see during the registration process.


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.

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