Waitwhile

How to configure your customer messages

Use variables to personalize your SMS and email messages with customer-specific information

How to personalize your messages with variables

Let customers reply to messages with keywords to update their status automatically.

Message reply triggers

How URL shorteners in SMS help reduce costs.

URL Shorteners in SMS Messages

How your guests can unsubscribe from SMS & Email messages from Waitwhile

How your customers can opt-out of messages in Waitwhile

Learn about different customer communication options when using Waitwhile bookings.

All About Booking messages

How to configure your customers messages for Bookings

How to configure your Booking messages

Push Notifications let you send real-time guest updates and can be enabled per message template in Waitwhile.

How to enable and configure Guest Push Notifications

Lindsey Gagnon

Christina Kokkinou

Learn about customer messages & how to configure them for your business

Customer messages

Find answers and get help from Intercom Support and Community Experts

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