Enhance the customer experience by displaying your waitlist on a TV screen in your lobby using Waitwhile. This setup keeps visitors informed about their status in the queue, reduces uncertainty, and creates a more transparent waiting environment.

A smart TV is a television that connects to the internet and offers built-in apps and features beyond traditional broadcasting. These TVs allow users to stream content from platforms without needing an external device like a streaming box or game console.

Since Waitwhile is a web-based application, your display device will need to be able to open an internet web browser in order to display the waitlist to your guests.

To display your active Waitlist on a TV, start by connecting your device to the internet and opening an internet browser.

When you have the browser open, navigate to the area where you would type in the web address.

To find the the Display Waitlist URL, go to Location settings > Customer Journey > Public displays. Once in Public displays, copy the link for Waitlist display URL and paste it into your web address field.

Finally, make sure your have your waitlist display enabled to ensure that it properly appears on your TV.

Adding sound notifications when alerting guests can enhance their experience by ensuring they don’t miss important updates, especially in noisy environments like busy lobbies or waiting areas. With Waitwhile, you can configure sound alerts to play automatically whenever a customer is alerted that it is their turn.

To turn this on, go to Location settings > Customer Journey > Waitlist > Waitlist Display and enable the toggle "Play sound when alerted"

Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.