Each service can be made available during all or just some of your Location hours. If Services are available during all of your Location hours then you do not need to set specific Service hours. However, if you want to limit services during specific times of the day, then this guide will provide you with instructions on how to configure your hours for each service.
How to set service hours & availability
Access service hours
Go to Location settings > Location > Services and the click the 3 dots next to the Service you wish to edit and select Custom hours under Availability
Set working hours:
By setting the Working Hours you can ensure that they won't be available to select outside of these hours. These hours can be set differently between Bookings, Waitlist or both depending on which the Service is available to.
Set hours by date:
If your Services has custom hours for a specific period of time, consider adjusting these hours by setting their Hours by Date. These Hours by Date will override their set working hours for the specified date range.
Set hours for General, Bookings, and Waitlist
By default, the Service uses the same availability schedule for General Hours, Booking Hours, and Waitlist Hours. To configure a single schedule for all visit types, set up your General Hours and leave Same as General Hours enabled in the Booking Hours and Waitlist Hours tabs.
If bookings and waitlisted visits should be available at different times, disable Same as General Hours in the relevant tab and configure the availability hours separately for each day of the week.
Save the configuration
Click save to saved the schedule and proceed to the next Resource.
Pro tip: If a service is only available on a few specific days each year (for example, for a special event), keep all weekdays closed and configure availability using the Dates section only. If you need to set operating hours for multiple consecutive dates, select the first date and then use the calendar icon to quickly add the remaining dates in the range.
Additional settings for service availability
Within the Service modal, you can configure several additional settings that may help limit or extend your Resource availability
Max bookings per day: The number in this field defines how many appointments can be booked for one day with this service.
Warning : When setting or updating Service availability, remember a Service can be shared between multiple Locations, so check your configurations carefully to ensure that you are not changing availability for another location.
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.