Note: Labels is a feature available on our Enterprise plan.
In Account overview, we are introducing labels as a new and flexible tool to manage, segment, and organize all your locations, users, and data in one account with ease. In other words, labels help you categorize your locations.
There are many ways in which you can benefit from using labels, including:
Replicate your organizational structure in Waitwhile by adding labels for regions, districts, cities, or other geographical areas. In doing so, you can easily group your locations by area. For example, you can set up a label with the name "City" and add values such as "New York", "Los Angeles", and "San Francisco".
Create categories for different kinds of customer experiences (e.g. one-off events vs ongoing bookings), if they differ between locations. This will enable you to perform actions depending on the locations' specific use cases.
What labels are and how they work
Labels have two components: Label name and label value. Only one label value can exist per one location. If you add or choose a new label value to a location, the previous one will be overwritten.
Labels cannot exist on their own - they need to be attached to at least one location. This is the reason why a label cannot be created in a vacuum, but rather from a location. If a label is removed from all locations, it will be removed in its entirety.
Similarly, if you remove all values from a label, the label will be deleted completely.
Create labels and values
From your Account overview page, go to Locations
Do NOT click
Label in the top right corner just yet
Find a location that you want to add a label to
Click
More actions on that location
Click
Add a label name and value to the location
To add multiple labels, click
Create label
Click Save to create the label and its value
The label will now show up as a column in your list of locations, with the value displayed for that location
If you want to create a label that should be added to multiple locations, or assign an existing label to more locations, use the bulk update option by following these steps:
On the Locations page, select the locations that you want the label to be added to by using the check boxes next to the locations
Click Label in the bar at the bottom of your screen
Enter a name and value for the label (or just a value, if the label already exists)
To add multiple labels, click + Create label
Click Add to save the label assignment
To view all your existing labels, click
Note: Currently, the maximum number of labels per account is 10.
Edit or delete labels and values
You can easily edit both the names and values of labels. To change the name of a label, click
From the Edit label page, you can also remove values associated with that label by clicking
Note: If you delete the last remaining value attached to a label, the label will also be deleted.
To completely delete the label, click Delete in the top right corner of the page.
It is possible to also update the values of labels. This can be done by repeating the steps from how to create a new label.
Find a location that has the label assigned
Click
Click
Update the value
Click Save to for the changes to go through
This change will be reflected across all locations with this label and value assigned.
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.