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How do I cancel my subscription?
How do I cancel my subscription?

You can cancel anytime and your billing will not be renewed after the current period

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over 3 months ago

We're sorry to see you go.

To cancel your subscription

If you're on our Starter or Business Plan, you can cancel your subscription by visiting Settings > Billing and clicking Cancel plan.

Image of the cancelation button in the Waitwhile platform

We will ask you to review your selection, remind you of the features and functionality you will be losing access to, and will ask you to select Continue to initiate the cancellation.

Image of the confirmation window that will appear asking you to confirm your downgrade and the features you will lose

What will happen after your cancellation?

You will continue to have access to your Waitwhile plan until your billing period runs out. After that, your account will be downgraded to the Free plan.


If you do not log into your account for 6 months it will be automatically deleted.

How do I delete my account?

Once you have cancelled, you can go to Account > Security & data and click Delete account to delete your account.

Image the Delete account button in the Waitwhile platform


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.

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