Registration refers to the process by which a customer provides their details and joins a queue, books an appointment, or signs up for a service. The registration process allows businesses to gather essential information about each customer—such as name, contact information, and service needs—which is then used to manage their place in line, send notifications, and track their experience.
Methods of Registration
Waitwhile provides businesses with several flexible options to allow customers to register, join queues, or book appointments, all designed to make the process seamless and accessible.
Online Registration via Link: Businesses can share a unique link on their website, in emails, or on social media channels where customers can register from any device. This link takes customers directly to the registration or booking page, allowing them to join a queue, book an appointment, or view service options from anywhere.
QR Code Registration: Waitwhile enables businesses to generate a QR code that customers can scan with their mobile devices. This is especially useful for on-site registration, where customers can simply scan a QR code displayed at the business location and instantly access the registration page.
SMS Registration: Customers can register by texting a specific number provided by the business. This option is perfect for businesses where customers might be on-the-go and want a quick, contactless way to join the queue or book a service.
On-Site Kiosks or Tablets: For customers arriving at the location without pre-registration, Waitwhile allows businesses to set up kiosks or tablets where customers can sign in on the spot. This is ideal for businesses with walk-in customers, as it lets them register themselves without needing staff assistance.
Embedded Widgets: Waitwhile offers embeddable widgets that businesses can add directly to their website. This way, customers can register for a queue or appointment without navigating away from the site, offering a cohesive, branded experience.
In-Store Registration by Staff: Staff can also register customers manually in the Waitwhile system, which can be especially helpful if a customer prefers a personal interaction or needs assistance with the registration process. Staff can enter the customer’s details directly into the system to place them in the queue or schedule an appointment.
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API Integration: For businesses with custom applications or websites, Waitwhile provides an API that can integrate registration directly into existing platforms. This allows businesses to personalize the registration experience and connect it seamlessly with other systems they might be using.
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.