Logo and Theme Add your logo and customize your colors, font, button shape, and background imagery to match your brand’s identity. This visual consistency can help customers feel more connected to your business as they move through the registration process.

Custom Design: Use HTML and Markdown to add rich text elements like headers, links, and lists to your registration pages, enhancing readability and engagement. Advanced users can utilize the code editor in Waitwhile to add CSS for more granular control over the look and feel of public pages. This can include font customizations, spacing adjustments, and unique styling options for various components.

Service Categories and Service Visibility: You can choose to display all service categories on a single page or spread them across multiple pages based on your business flow. For instance, if your customers need to select from a variety of categories, displaying these options separately can make navigation easier and reduce decision fatigue.

Descriptions and Icons: Add icons and descriptions to each service category, making it simple for customers to identify the right service. Descriptions provide additional context, so customers know exactly what to expect.

Form Fields and Required Information: Determine which customer information fields are required or optional. Customize fields like name, contact details, or specific questions related to the service being booked. This way, you gather the most relevant details without overwhelming the customer.

Estimated Wait Times: Customize how wait times are displayed to manage customer expectations. You can choose between real-time wait estimates or average wait times based on your settings.

Queue and Arrival Settings: If you offer a waitlist or reservation system, you can configure how customer arrivals are displayed. Options include notifying customers of their position in line and whether they should wait in their vehicle or designated area.

Multi-Language Support: If you have a multilingual customer base, Waitwhile allows you to customize messages and registration pages in different languages. This feature ensures that all customers can navigate the registration and display pages comfortably.

Customize Terms and Language for Local Relevance: In Waitwhile, you can replace default terminology with language that aligns with your brand or industry. For instance, change terms like “waitlist” to “queue” or “appointment” to “consultation” based on your business needs.

Personalize Each Step of the Customer Journey: Tailor the language used in customer-facing interactions throughout the booking, arrival, and notification stages. This customization helps create a more seamless and familiar experience for your clients, improving their overall engagement with your service.

Automated Updates: Use automated messages to keep customers informed about their position or changes in estimated wait times. This feature reduces the need for staff to provide updates manually.

Personalized Notifications: You can set up personalized messages that include variables such as customer name, booking details, or wait time. This helps create a more tailored experience for each customer.