FAQ - Troubleshooting - How To

Making Multiple Locations

Add another Location, Queue, or Line to your Customer Flow!

Written by Benjamin Woods
Updated over a week ago

How to Add Your Own Privacy Policy

Make sure your guests accept terms before joining

Written by Benjamin Woods
Updated over a week ago

HELP! All of my Resources Disappeared!

Did all of your Resources seem to mysteriously disappear? Learn how we solved the case.

Written by Stacy Grimes
Updated over a week ago

How to Add Your Restaurant to Google Maps

Let your diners line up right from Google

Written by Benjamin Woods
Updated over a week ago

How to Send Bulk Messages

Written by Benjamin Woods
Updated over a week ago

How to Restrict Settings Access for Users Using CSS

Add CSS to the Custom App Stylesheet to hide areas of the Waitwhile interface

Written by Stacy Grimes
Updated over a week ago

Default Account Limits

Written by Stacy Grimes
Updated over a week ago

How to Import Customers

How to import data to your Customer Database, Waitlist or Bookings

Written by Stacy Grimes
Updated over a week ago

How to Reset your Password

Update or reset your Waitwhile password

Written by Benjamin Woods
Updated over a week ago

How to Turn on Geo-fencing

Written by Benjamin Woods
Updated over a week ago

Help! My Booking Slots Aren't Showing!

Don't see time slots that you should? Troubleshoot with this guide!

Written by Heather Greenberg
Updated over a week ago

FAQ: Why is "Reply STOP" being added to confirmation texts?

Written by Stacy Grimes
Updated over a week ago

How to Delete a Location

How to remove a waitlist from your account

Written by Heather Greenberg
Updated over a week ago

How to set detailed opening hours by date

Manage your availability by specific dates and months

Written by Heather Greenberg
Updated over a week ago

FAQ: Can I use a customized URL instead of the standard URL for my Public Check-in page?

How to redirect a custom URL to your Waitwhile public pages

Written by Stacy Grimes
Updated over a week ago

How to add Google Tag Manager (GTM), Google Analytics and Google Ads

Take control of tracking and analytics by adding your GTM or Google Ads ID's to your Waitwhile account

Written by Stacy Grimes
Updated over a week ago

Best Practices: Making Sure Your Messages Don't Get Blocked

Troubleshooting the Blocked SMS Alerts

Written by Benjamin Woods
Updated over a week ago

Does Waitwhile have an app for iOS or Android?

Learn about Waitwhile for different devices and how to run it in full-screen mode

Written by Benjamin Woods
Updated over a week ago

FAQ: How much does Waitwhile cost?

See some common questions and answers about our pricing and plans

Written by Heather Greenberg
Updated over a week ago

How can I check Waitwhile's Live Status and Availability?

Check if the Waitwhile services are working as expected on status.waitwhile.com

Written by Benjamin Woods
Updated over a week ago

FAQ: How do I get help?

Written by Heather Greenberg
Updated over a week ago

Help! My Messages Aren't Sending!

Learn about different errors that may happen when sending SMS and emails in Waitwhile

Written by Benjamin Woods
Updated over a week ago

FAQ: How do I cancel my Subscription?

You can cancel anytime and your billing will not be renewed after the current period.

Written by Benjamin Woods
Updated over a week ago

How to Export your Customer and Visit data

Export your Waitwhile customer data and visit history into a spreadsheet

Written by Benjamin Woods
Updated over a week ago