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FAQ - Troubleshooting - How To
FAQ - Troubleshooting - How To
Tips to overcome technical difficulties and answers to common questions
24 articles in this collection
Written by
Heather Greenberg,
Stacy Grimes,
and
Benjamin Woods
Making Multiple Locations
Add another Location, Queue, or Line to your Customer Flow!
Written by
Benjamin Woods
Updated over a week ago
How to Add Your Own Privacy Policy
Make sure your guests accept terms before joining
Written by
Benjamin Woods
Updated over a week ago
HELP! All of my Resources Disappeared!
Did all of your Resources seem to mysteriously disappear? Learn how we solved the case.
Written by
Stacy Grimes
Updated over a week ago
How to Add Your Restaurant to Google Maps
Let your diners line up right from Google
Written by
Benjamin Woods
Updated over a week ago
How to Send Bulk Messages
Written by
Benjamin Woods
Updated over a week ago
How to Restrict Settings Access for Users Using CSS
Add CSS to the Custom App Stylesheet to hide areas of the Waitwhile interface
Written by
Stacy Grimes
Updated over a week ago
Default Account Limits
Written by
Stacy Grimes
Updated over a week ago
How to Import Customers
How to import data to your Customer Database, Waitlist or Bookings
Written by
Stacy Grimes
Updated over a week ago
How to Reset your Password
Update or reset your Waitwhile password
Written by
Benjamin Woods
Updated over a week ago
How to Turn on Geo-fencing
Written by
Benjamin Woods
Updated over a week ago
Help! My Booking Slots Aren't Showing!
Don't see time slots that you should? Troubleshoot with this guide!
Written by
Heather Greenberg
Updated over a week ago
FAQ: Why is "Reply STOP" being added to confirmation texts?
Written by
Stacy Grimes
Updated over a week ago
How to Delete a Location
How to remove a waitlist from your account
Written by
Heather Greenberg
Updated over a week ago
How to set detailed opening hours by date
Manage your availability by specific dates and months
Written by
Heather Greenberg
Updated over a week ago
FAQ: Can I use a customized URL instead of the standard URL for my Public Check-in page?
How to redirect a custom URL to your Waitwhile public pages
Written by
Stacy Grimes
Updated over a week ago
How to add Google Tag Manager (GTM), Google Analytics and Google Ads
Take control of tracking and analytics by adding your GTM or Google Ads ID's to your Waitwhile account
Written by
Stacy Grimes
Updated over a week ago
Best Practices: Making Sure Your Messages Don't Get Blocked
Troubleshooting the Blocked SMS Alerts
Written by
Benjamin Woods
Updated over a week ago
Does Waitwhile have an app for iOS or Android?
Learn about Waitwhile for different devices and how to run it in full-screen mode
Written by
Benjamin Woods
Updated over a week ago
FAQ: How much does Waitwhile cost?
See some common questions and answers about our pricing and plans
Written by
Heather Greenberg
Updated over a week ago
How can I check Waitwhile's Live Status and Availability?
Check if the Waitwhile services are working as expected on status.waitwhile.com
Written by
Benjamin Woods
Updated over a week ago
FAQ: How do I get help?
Written by
Heather Greenberg
Updated over a week ago
Help! My Messages Aren't Sending!
Learn about different errors that may happen when sending SMS and emails in Waitwhile
Written by
Benjamin Woods
Updated over a week ago
FAQ: How do I cancel my Subscription?
You can cancel anytime and your billing will not be renewed after the current period.
Written by
Benjamin Woods
Updated over a week ago
How to Export your Customer and Visit data
Export your Waitwhile customer data and visit history into a spreadsheet
Written by
Benjamin Woods
Updated over a week ago