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Will Waitwhile sign a Business Associate Agreement?
Will Waitwhile sign a Business Associate Agreement?

This article aims to clarify what a BAA is, its importance, and how it relates to Waitwhile services

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over a week ago

What is a Business Associate Agreement (BAA)?

A Business Associate Agreement (BAA) is a contractual arrangement required by the Health Insurance Portability and Accountability Act (HIPAA) in the United States. It outlines how a covered entity and its business associates will handle protected health information (PHI) to ensure compliance with HIPAA regulations.

When is a BAA required?

A BAA is necessary when a covered entity (such as a healthcare provider or health insurer) hires a service provider or a business associate to perform functions or services on its behalf, ensuring that the business associate will safeguard PHI according to HIPAA guidelines.

BAA and Enterprise Subscriptions

At Waitwhile, we offer BAAs to all customers who have HIPAA included in their subscriptions. Here’s what you need to know about obtaining a BAA:

  1. Subscription requirement: A BAA is available to any customer needing HIPAA compliance, limited to the Enterprise subscription plans that include HIPAA.

  2. HIPAA compliance: By signing a BAA with Waitwhile, your organization ensures compliance with HIPAA requirements for PHI protection.

  3. How to obtain a BAA: If your organization requires a BAA, please contact our sales team. We will guide you through the process and ensure all necessary agreements are in place to comply with HIPAA.


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.

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