At Waitwhile, we prioritize the privacy and security of protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Waitwhile has successfully completed a HIPAA attestation examination by a 3rd-party auditor, which means that we now help our customers fulfill their ePHI obligations as we store and process data in a manner consistent with HIPAA standards.
Here is how Waitwhile ensures HIPAA compliance:
Access controls: We implement strict access controls to ensure that only authorized personnel can access PHI. This includes multi-factor authentication and regular audits.
Training and awareness: Our staff undergo regular HIPAA training to stay updated on compliance requirements and best practices for handling PHI.
Incident response plan: We have a comprehensive incident response plan in place to quickly address any security incidents or breaches involving PHI. This plan includes notifying affected individuals and relevant authorities as required by HIPAA.
Secure data storage: PHI is stored in secure, HIPAA-compliant data centers with advanced physical and network security measures.
Regular audits and assessments: We conduct regular audits and risk assessments to ensure ongoing compliance with HIPAA regulations and to identify and mitigate any potential vulnerabilities.
Data minimization and retention: We collect only the minimum necessary PHI required for the intended purpose and retain it only for as long as necessary to fulfill that purpose.
If your business is required to be HIPAA compliant, we can enter into a Business Associate Agreement (BAA) with your organization.
Note: Business Associate Agreements (BAAs) are offered on the Enterprise subscription plan only.
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.