Skip to main content
All CollectionsGetting started
[New Settings] Messages Settings
[New Settings] Messages Settings

An overview of the Messages Settings

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated this week

Waitwhile offers customizable messaging options to help you communicate efficiently with customers & staff at every step of their visit or booking journey.

Customer messages

Customer messages In Waitwhile are communication tools that allow businesses to stay in touch with their customers throughout their journey—from the moment they join a waitlist or book an appointment to post-visit follow-ups. These messages ensure that customers are informed, engaged, and prepared at every step, improving the overall experience and reducing confusion or missed appointments.

Team notifications

Team notifications in Waitwhile are internal alerts sent to your staff to keep them informed and organized throughout daily operations. These notifications ensure that your team stays aligned on customer activity, such as when guests arrive, join the waitlist, cancel their appointment, or when it's time to take action. By automating and streamlining communication, team notifications help staff respond promptly, manage tasks effectively, and provide a smooth customer experience.


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com

Did this answer your question?