FAQ - Troubleshooting

Tips to overcome technical difficulties and answers to common questions

Jonas Klemming avatar Shelley Lewis avatar Heather Greenberg avatar +1
13 articles in this collection
Written by Jonas Klemming, Shelley Lewis, Heather Greenberg and 1 other

The Case of the Disappearing Resources

Did all of your resources seem to mysteriously disappear? Learn how we solved the case.
Stacy Grimes avatar
Written by Stacy Grimes
Updated over a week ago

Understanding Message Limits

Make sure you don't run out of messages by understanding your account message limits
Stacy Grimes avatar
Written by Stacy Grimes
Updated over a week ago

Onboarding Planning Session Checklist

Shelley Lewis avatar
Written by Shelley Lewis
Updated over a week ago

How to Upgrade from V1 to V2 Waitwhile

Don't wait until the last minute to get started with V2!
Shelley Lewis avatar
Written by Shelley Lewis
Updated over a week ago

FAQ: Why is "Reply STOP" being added to confirmation texts?

Stacy Grimes avatar
Written by Stacy Grimes
Updated over a week ago

Most Frequently Asked Questions

Some FAQ we hear a lot and the answers we usually give.
Heather Greenberg avatar
Written by Heather Greenberg
Updated over a week ago

Best Practices: Making Sure Your Messages Don't Get Blocked by Cell Carriers

Troubleshooting the Blocked SMS Alerts
Shelley Lewis avatar
Written by Shelley Lewis
Updated over a week ago

Does Waitwhile have an app for iOS or Android?

Learn about Waitwhile for different devices and how to run it in full-screen mode
Jonas Klemming avatar
Written by Jonas Klemming
Updated over a week ago

How much does Waitwhile cost?

See some common questions and answers about our pricing and plans
Heather Greenberg avatar
Written by Heather Greenberg
Updated over a week ago

How can I check Waitwhile's Live Status and Availability?

Check if the Waitwhile services are working as expected on status.waitwhile.com
Jonas Klemming avatar
Written by Jonas Klemming
Updated over a week ago

How do I get help?

Heather Greenberg avatar
Written by Heather Greenberg
Updated over a week ago

SMS Error Messages

Learn about different errors that may happen when sending SMS in Waitwhile
Shelley Lewis avatar
Written by Shelley Lewis
Updated over a week ago

How do I cancel my Subscription?

You can cancel anytime and your billing will not be renewed after the current period.
Shelley Lewis avatar
Written by Shelley Lewis
Updated over a week ago