Setting your business hours in Waitwhile ensures your availability is reflected for both appointments and waitlist operations.
Steps to Set Location Hours:
Log in to Waitwhile and navigate to the Location Settings
Select Location details and under Opening Hours, click edit hours
You can set your General, Booking, and Waitlist opening hours. You can set certain days to closed and even create breaks during the day where your business will not be open (e.g. lunch).
You can establish separate hours for your Bookings & Waitlist or you can have them be the same as your general hours.
Click Save to confirm the changes.
How to set detailed opening hours by date
You can also set special hours for holidays or events. These will override your regular hours when needed.
Log in to Waitwhile and navigate to the Location Settings
Select Location details and under Opening Hours, click edit hours
Click on the calendar dropdown on the right side to establish a special hour event.
Select a start date and an end date
click the three-dot menu next to the date to set the proper opening hours
Click Save to confirm the changes.
Tip for Events: If you are only intending on using your Waitlist or Bookings for a specific range of dates, you can set your Opening Hours as Closed and use the Set Hours by Date function to set your Waitlist or Bookings as Open .
For more advanced options, you can also set your Service hours & Resource hours in the same way.
By keeping your hours up to date, customers can see when you’re available for appointments or joining the waitlist.
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.