To add users to your account, you can invite them one by one. But, if you need to invite multiple users at once, it is likely easier to do it using our import function.
Note: This feature is available to users on our Enterprise plan.
Steps for adding users in bulk
From the user menu, click on
Account overview
Go to
Users
In the top right corner, click on Import
Click on Browse... in the panel that opens up and select the CSV file that you would like to include in the import. You can use our CSV formatting template for guidance
Once the import is complete, the users will appear as pending until they have accepted their invite
CSV formatting guide
Column | Description | Required | Format | Example |
NAME | Name of user | Yes | Alpha numeric string, spaces allowed | Bob Ross Jr |
Email of user. Will be used for login and email user notifications. | Yes | Must be valid email format | ||
PHONE | Mobile phone number for user to be used for SMS user notifications |
| +18889830869 | |
LOCATION_IDS | Identifiers of locations accessible to user. | Yes | Alpha numeric 20 characters, semi-colon separated | aXsmKINfGaFWDC72kJ5C;vB14etkBvwvjP4HPeoFn |
DEFAULT_LOCATION_ID | Identifier of default location. If blank, the first location from LOCATION_IDS will be picked. |
| Alpha numeric 20 characters | aXsmKINfGaFWDC72kJ5C |
ROLES | Role(s) to be assigned to User | Yes | One or more of OWNER, ADMIN, EDITOR, READER, or any custom role semi-colon separated | ADMIN;EDITOR |
RESOURCE_ID | Identifier of resource to be assigned to User |
| Alpha numeric 20 characters | WDC72aINfGaFXsmKkJ5C |
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.