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How do I add more visits to my plan?
How do I add more visits to my plan?
Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over a week ago

If you are running low on visits or have run out and need more, you will need to upgrade your current subscription plan to support a higher volume of visits.

How do I see my current visit usage?

To see how many visits you have used on your Waitwhile plan, navigate to the Billing section in your account settings by logging into your Waitwhile account. From there, click on Settings and select Billing.

Under the Business section, you will see how many visits you have used out of the total number allotted for the period.

Image of The number of visits your account has used compared to the total number of visits allotted on your current plan

Note: You must be an Admin or Owner to view your current usage

How to purchase additional visits

Depending on your current subscription and/or subscription tier, you may need to upgrade your plan in one of the following ways:

  1. Upgrade your current plan tier

  2. Upgrade to a higher level plan

To upgrade your current plan tier

Within the Billing section, click Manage plan. Move the slider to the right to adjust your plan to allow for the proper number of visits.

Example

You are currently on the Business plan with 7 locations/7,000 visits. Moving the slider to the right, you can increase your visits by increments of 1,000 visits/month up to 10,000 visits.

Image of Business Plan sliding scale displaying the ability to increase locations from 4-10 and/or the number of visits from 4,000-10,000/month

To upgrade your subscription plan

Within the Billing section, click Change plan. From the pricing page, select the subscription plan that fits your visit needs.

Example

You are currently on the Starter plan with 3,000 visits. The Starter plan only allows for up to 3,000/month. To select a plan that includes more visits, you will need to upgrade to the Business plan. Once you have selected the Business plan, you will be able to choose the number of visits you need in increments of 1,000 visits/month.

Image of the different pricing plans Waitwhile offers

For more detailed information on pricing and plan options, you can visit the Waitwhile pricing page


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.


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