We want every guest to be able to use Waitwhile, whatever their abilities.
Our standard
We follow the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, for the pages your guests use, like booking, waitlist and status pages. WCAG is the standard the U.S. Department of Justice points to for web accessibility under the Americans with Disabilities Act (ADA).
Accessibility is ongoing work. We keep testing and improving as the product changes. Businesses can customise their pages, and those choices can affect accessibility.
How we keep Waitwhile accessible
We check accessibility as we design, test changes automatically, and audit the product with assistive technology such as screen readers.
Report an issue
If you or your guests hit an accessibility problem, email compliance@waitwhile.com or contact us through chat. We review every report.
Conformance report (VPAT)
Enterprise customers can ask for our Accessibility Conformance Report (VPAT) through compliance@waitwhile.com or their account manager. Enterprise contracts can also include specific accessibility commitments.