Waitwhile for Events

How to run a successful event with Waitwhile

Chris Klemming avatar
Written by Chris Klemming
Updated over a week ago

Organize a private or public event in Waitwhile is easy.

Why do an event?

  1. Increase customer engagement: Events create a unique and memorable experience that helps build a stronger connection with customers, leading to increased loyalty and repeat business.

  2. Improve brand recognition: Hosting events can help business stand out, create memorable experiences for customers, build brand recognition and reputation, and position the business as a thought leader in the industry.

  3. Gather valuable customer feedback: Events can be used to gather feedback from customers about products, services, or the overall experience, providing valuable insights that can inform future business decisions.

How Waitwhile does this

  1. You configure your event in Waitwhile, specifying details such as the date, time, location, and capacity, while deciding which information to collect from the guests.

  2. Guests can sign up for the event online or in person. Once signed up, they will receive automated notifications reminding them of the event and important details they need to know.

  3. On the day of the event, your staff can use Waitwhile to check in attendees and manage capacity. After the event, you can analyze attendance data and follow up with attendees.

Advantages of Waitwhile

  • Say goodbye to long lines. Let guests enjoy your event space while waiting for an exhibit or experience virtually.

  • Create a consistent waiting experience across demo stations and vendor booths: Enable event attendees to quickly get in line for the next demo or booth consultation by scanning QR codes, consistently throughout the event floor.

  • Say hello to a flawless check-in. Easy check-in to quickly capture attendance or let your attendees sign up by themselves via phone, SMS, QR or a kiosk.

  • Keep your customer data in sync: Your attendee data is automatically synced into your CRM and marketing tools in real-time.

  • Scheduled experiences or Next Available slot? Why not both. Let customers pick specific time slots or let them walk-up and request the next available time (and wait remotely).

  • Communicate with your attendees flawlessly on-site or remotely: Talk to your attendees in a way that’s most comfortable for them. Whether they prefer to be reached via SMS, email, push notifications, or voice messages, Waitwhile has you covered.

  • Prioritize your VIPs first: Prioritize guests automatically that are VIPs, have paid, or are waiting for a particular service or experience. Choose to make changes manually or set up rules and do it automatically.

  • In-person or virtual experiences? Why not offer both. Waitwhile integrates with virtual platforms like Zoom, Google Meet, Teams to carry out experiences as easy virtually as in the real world.

  • Thank them afterwards and ask for feedback. Send a personalized thank you message after their visit to make attendees feel appreciated. You can also request feedback and soothe unhappy customers before they leave a negative review.

How to configure Waitwhile for your event

Depending on the kind of event you're running, here are some recommendations for how to best configure Waitwhile.

[More details coming soon]

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