This guide walks you through creating presets, enabling them in the resource modal, and applying them across locations for consistent availability management.
Note: This feature is only available on Business and Enterprise plans.
Create preset away statuses
Click Away statue presets.
Name it (e.g., Lunch break, 10-min break).
Set a duration.
Click Save.
Note: Keep the list short so staff can pick quickly.
Copy presets across locations
Set up presets in one location first.
Go to Account overview > Locations.
Select the source location > Copy Settings.
Choose
“resourceIsAwayReasonPresets”.
Edit or add one-off statuses
If enabled, staff can create a custom one-off status directly from the Resource modal on the Visits page or User menu.
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.