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In-app push notifications

Allow push notifications to display throughout the Waitwhile platform

Jakob Larsson Stern avatar
Written by Jakob Larsson Stern
Updated over a week ago

Team notifications can be displayed even while using Waitwhile. Enabling in-app push notifications lets you stay informed about actions taken by other users while using the Waitwhile platform. These notifications appear as pop-ups across any page, ensuring you never miss important updates, regardless of where you are in the application.

Key features include:

  • Real-time updates about other users' actions

  • Notifications display across all pages in the platform

  • Pop-ups remain visible for 8 seconds or until interacted with

  • Direct access to relevant visits by clicking on notifications

Getting started

In-app push notifications are disabled in Waitwhile accounts by default. To start receiving notifications:

Option 1: Enable via user settings

  1. Find "Show in-app notifications" toggle

  2. Enable the toggle to activate notifications

Option 2: Enable via the menu sidebar

  1. Locate the bell icon in the sidebar

  2. Click to toggle notifications on/off

Notification preferences

Your in-app notifications are based on your selections for the "Push" channel. To customize which notifications you receive:

  1. Adjust your Push notification preferences

  2. Save your changes

Note: If a user has not enabled push messages as a channel for any of their notification types, the option to also enable in-app notifications will not be visible. Similarly, the bell icon in the sidebar will not show.

Important notes

  • Notifications only appear for actions taken by other users - you won't receive notifications for your own actions

  • Each notification is visible for 8 seconds unless you interact with it

  • Clicking a notification takes you directly to the relevant visit

  • You can mute notifications at any time using either the User Settings or the sidebar bell icon

  • A confirmation message will appear when you toggle notifications on or off

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