Start by going to app.waitwhile.com/login and clicking the blue "Forgot password?" link seen in the image below 👇
Request a new password
To have Waitwhile automatically send you an email to reset your password, simply enter your email address in the field and confirm.
Check your inbox for the Password Reset email
When you have completed the reset request, Waitwhile will send an email to the address you have on your account. It should come within a few minutes, but if you don't see the email in your inbox, be sure to check your SPAM folder to make sure the reset didn't get lost.
Set your new password
Your new password needs to follow these rules:
6 character minimum and 64 character maximum length
Sequential and repetitive characters (e.g. 12345 or aaa) are restricted
Commonly used passwords (e.g. password, name, etc.) are restricted
Didn't get the Password Reset email?
Don't worry! Our Support Team can help you out to reset the password for you. After we verify your identity, we'll go over the process to have it manually reset. Just email us at support@waitwhile.com or send us a live chat via this website.