Want to know if your waiting customer has arrived? Or if their appointment is confirmed? Or how about if they're running late?

With our Reply Triggers feature you can now let your customers reply any trigger word via SMS and it will show up in your waitlist.

Default Reply triggers

Here is an overview of the trigger words we are supporting by default:

Add your own Reply triggers

What's even cooler is that you can add your own reply trigger words. Maybe you want to flag in your waitlist if someone is a VIP, just add a "VIP" reply trigger and if your customer replies this they will pop out in your waitlist.

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