Waitwhile

Learn how to create pre-configured SMS and Email responses for your most common questions and updates with Saved Replies

Creating Saved Replies

Allow your staff to quickly respond to common inquiries or messages.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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