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How to add a new location

How to create new locations in your Waitwhile account

Jakob Larsson Stern avatar
Written by Jakob Larsson Stern
Updated over a month ago

Expanding your Waitwhile account with more locations is quite straightforward. You can either choose to create an entirely new location from scratch, or duplicate an existing one, using it as a template for the new location.

How to add a location

  1. Log In to Your Account

    • Access your Waitwhile account with an administrator or owner role.

  2. Navigate to the Locations Settings

    • In the dashboard, go to the User menu icon in the lower left corner of the dashboard and select Account overview

    • Select Account Settings > Locations in the navigation bar

  3. Add a New Location

    • Click on the Add Location button.

    • Fill in the required details, including:

      • Location Name

      • Location display name

  4. Configure Location Settings

    • Determine whether you want to start fresh or copy from a different location within your account.

    • Choose which properties you want included copying . These include:

      1. Users: All users with access to the location that is being duplicated will have access to the new location as well.

      2. Labels: All labels and values that are assigned to the old location will be assigned to the new location as well.

      3. Resources: Resources can be shared with or copied to the new location.

        1. Sharing means that both locations will have access to these resources and any changes to them will be reflected on both locations.

        2. Copying the resources means that new, unique instances of them will be created for the new location. These will then exist separately from the original resources and any changes to them will have no impact on the other ones.

      4. Services: Services can also be shared with or copied to the new location.

        1. Sharing means that both locations will have access to these services, and any changes to them will be reflected on both locations.

        2. Copying the services means that new, unique instances of them will be created for the new location. These will then exist separately from the original services and any changes to them will have no impact on the other ones.

      5. Input fields: Lastly, your input fields can also be shared with or copied to the new location.

        1. Sharing means that both locations will have access to these input fields and any changes to them will be reflected on both locations.

        2. Copying the input fields means that new, unique instances of them will be created for the new location. These will then exist separately from the original input fields and any changes to them will have no impact on the other ones.

  5. Save the Location

    • Once all fields are filled in, click Add location to create the location.

How to duplicate an existing location

To make adding more locations even easier, you have the option to start with a duplicate of an already existing location.

  1. Select Location to copy from

    • To get started, click More actions on the location that you want to duplicate, then select Duplicate.

  2. Configure location settings

    • Enter a name for the new location.

    • Follow step 4 from above.

  3. Save the location

    • Click Duplicate once all fields are filled in to create the location.

Image of the duplicate location settings.

Note: depending on your plan type, there are different limitations to how many locations you can have in one account. For more information on this, you can consult our Pricing page.


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.

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