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How to Create a Check-in Kiosk on iOS
How to Create a Check-in Kiosk on iOS

Let your customers sign themselves up to your waitlist on an iPad or online

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated over a week ago

Waitwhile makes it easy for customers to check themselves in when arriving at your business. This can replace the need to have a dedicated host and save you a lot of money!

In this post, we will teach you how to create your very own Check-In Kiosk on an iPad.

Setting up Waitwhile on your kiosk device

First, find your own Waitwhile Kiosk URL. You'll find it under Public > Join Waitlist > Kiosk URL.

Click to open the Kiosk URL link and then add it to your Home Screen on your tablet. This will enable you to open Kiosk page in fullscreen mode without the browser bar.

Do this by clicking on the marked icon below and then selecting "Add to Homescreen" (note that this can vary between browsers - below shows you on iPad Safari)

You should now see Waitwhile added to your other apps on the device you are using as your Kiosk. If you open this now, you'll see that your Check-in opens in a beautiful fullscreen mode without any distractions! Now every time you want to open your Check-in Kiosk page, just click on the Waitwhile App icon!

Here's a quick video explainer showing how to add the Kiosk public link to a Home Screen icon so that it runs in full-screen kiosk mode.

Secure your Kiosk

While the fullscreen mode restricts your customers from easily browsing away to other websites, they can still exit the Check-In by tapping the Home button. To ensure they can't leave this screen, you need to turn on Guided Access

To turn on Guided Access follow these steps:

  1. Open settings

  2. Go to "General"

  3. Open "Accessibility"

  4. Scroll down and click "Guided Access" to turn it on.

  5. Set your passcode and remember it!

Now open your Check-In again by clicking on the Waitwhile app icon. To enable Guided Access, triple-click on the Home button and click to Start the session. You have now restricted the iPad to your check-in!

To leave Guided Access, triple-click again and enter your passcode.

Mount your Kiosk

Now you can mount your iPad on a stand by your entrance! You can use any table-mounted or floor-mounted stand. These are available at Amazon from $15 and up.

Whitelist your Kiosk wifi IP

If your Kiosk mode encounters issues with security (e.g. ReCaptcha verification) we can help whitelist your IP range to disable these security measures. Contact for instructions on how to do this.

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