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SMS Messaging: Additional compliance considerations for Saudi Arabia
SMS Messaging: Additional compliance considerations for Saudi Arabia

Learn more about sending & receiving SMS messages in Saudi Arabia

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated this week

When using Waitwhile to send and receive SMS messages in Saudi Arabia, businesses must adhere to a set of legal and regulatory requirements to ensure compliance with local laws and industry standards. These considerations go beyond general SMS practices and are crucial for maintaining communications with your customers.

Plan

Phone number type

2-way messaging supported

Outbound Price

Inbound Price

Additional Fees*

Requires Registration

All Paid Plans

US Toll Free

YES

$0.0495

$0.00347

$0.28/month

YES

Enterprise

Sender ID

NO

$0.0495

YES

Starter & Business Plans: Businesses will be assigned to Waitwhile's pooled US Toll Free number.

  • Messages containing WhatsApp/LINE chat links, and phone number are not allowed

  • Using URLs (even Waitwhile URLs such as the status page link) in your message templates is prohibited

  • Messages containing WhatsApp/LINE chat links, and phone number are not allowed

Enterprise Plans: Enterprise customers can work with their designated Customer Success Manager to register a Sender ID for their business locations.

  • Sender ID registration not supported for KSA-based companies

  • Custom message templates require registration

  • URLs in the message content must be registered

  • Shortened URLs are prohibited

  • Messages containing WhatsApp/LINE chat links, and phone number are not allowed


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com
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