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SMS Messaging: Additional compliance considerations for Indonesia
SMS Messaging: Additional compliance considerations for Indonesia

Learn more about sending & receiving SMS messages in Indonesia

Lindsey Gagnon avatar
Written by Lindsey Gagnon
Updated this week

When using Waitwhile to send and receive SMS messages in Indonesia, businesses must adhere to a set of legal and regulatory requirements to ensure compliance with local laws and industry standards. These considerations go beyond general SMS practices and are crucial for maintaining communications with your customers.

Plan

Phone number type

2-way messaging supported

Outbound Price

Inbound Price

Additional Fees*

Requires Registration

All Paid Plans

US Toll Free

NO

$0.4275

$0.28/month

NO

Enterprise

Sender ID

NO

$0.4275

$25 set up fee for local businesses

YES

Starter & Business Plans: Businesses will be assigned to Waitwhile's pooled US Toll Free number.

  • Delivery is on a best-effort basis for US Toll Free Number

  • Sender Number will be overwritten by a random Sender ID

  • Using URLs (even Waitwhile URLs such as the status page link) in your custom message templates is prohibited

Enterprise Plans: Enterprise customers can work with their designated Customer Success Manager to register a Sender ID for their business locations.

  • Register Sender ID for better deliverability

  • Sender IDs with less than 1000 SMS per 3 month and per network are deprovisioned.


Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com
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