Using Waitwhile on a kiosk allows businesses to provide a self-service option for customers to join queues, book appointments, or check in at a physical location. Here’s a step-by-step guide on setting up and optimizing Waitwhile for use on a kiosk:
Create a Waitwhile shortcut on your Home Screen
Find your Waitwhile Kiosk URL.
Open the Waitwhile kiosk URL from your ipad, tablet or kiosk device.
Add it to your Home Screen on your tablet. This will enable you to open Kiosk page in fullscreen mode without the browser bar.
Click on the share icon and select Add to Home Screen
This process can vary between browsers - below shows you on iPad Safari)
Test your set-up by opening the icon on your home screen.
Secure your Kiosk
While the fullscreen mode restricts your customers from easily browsing away to other websites, they can still exit the Check-In by tapping the Home button. To ensure they can't leave this screen, you need to turn on Guided Access,
To turn on Guided Access follow these steps:
Open settings
Go to "General"
Open "Accessibility"
Scroll down and click "Guided Access" to turn it on.
Set your passcode and remember it!
Now open your Check-In again by clicking on the Waitwhile app icon. To enable Guided Access, triple-click on the Home button and click to Start the session. You have now restricted the iPad to your check-in!
To leave Guided Access, triple-click again and enter your passcode.
Mount your Kiosk
Now you can mount your iPad on a stand by your entrance! You can use any table-mounted or floor-mounted stand. These are available at Amazon from $15 and up.
Whitelist your wifi IP address
If your Kiosk mode encounters issues with security (e.g. ReCaptcha verification) we can help whitelist your IP range to disable these security measures. You can view more about whitelisted domains on this article.
Have additional questions or need assistance? Reach out to us via chat or at support@waitwhile.com.