Are you having issues accessing Waitwhile? Here's some things you can try.

Check our status

In very rare occasions, our service is down for maintenance. You can see our status here: status.waitwhile.com

Whitelist these domains

If you're using a Firewall, make sure to whitelist the following domains that Waitwhile requires to run:

  • v2.waitwhile.com

  • app.waitwhile.com

  • api.waitwhile.com

  • waitwhile-app.firebaseapp.com

  • waitwhile-app.firebaseio.com

  • firestore.googleapis.com

  • www.googleapis.com

  • securetoken.googleapis.com

  • firebasestorage.googleapis.com

  • firebaserules.googleapis.com

Check your browser

You may have an old version of Waitwhile cached in your memory. Make sure to try these steps:

  1. Clear your browser cache (Chrome guide, Firefox guide, Internet Explorer guide, Safari (OSX) guide, Safari (iOS) guide)

  2. Go to https://v2.waitwhile.com/logout to log out of Waitwhile

  3. Go to https://v2.waitwhile.com/login to log back in again

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Still no luck? Then send us an email on hello@waitwhile.com or chat with us here!

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