We're here to help you out with Waitwhile!
Our Live Chat hours are open Monday through Friday 9 am to 6 pm EST and it's the best way to reach us! When you send us a chat from inside your Waitwhile account, it helps us be able to see exactly what you are seeing and to be able to identify your problem faster.
We have staff that monitors our chat for emergency situations for Enterprise customers only outside of our normal business hours.
You can also email us at firstname.lastname@example.org. This is the next method of contact we would recommend due to high call volumes.