Waitwhile is the first partner to partner with Google Maps. We're now making it easier than ever for your restaurant to allow diners to view the waitlist and join directly from Google Maps.

Here's how it will look:


We believe your guests will love this convenience and the ease for them to join the line right from the Google Maps listing should lead to more diners!

What's better? This new feature will allow you to view Analytics of how many diners joined on-premise compared to via Google Maps to track the incremental revenues this feature is driving for you :) To turn on this feature complete the following steps for your Waitwhile Location:

Make Sure Your Business Is Listed on Google Maps

In order for Waitwhile to sync properly with Google Maps for this integration, it's important that your business is already listed and visible on Google Maps. The integration will worth even if you haven't claimed the business.

Pick Location Type 'Restaurant'

Once you are sure that your business is listed and visible on Google Maps, you'll need to ensure that the business 'type' for your location is set correctly. This integration is designed specifically for restaurants, so you'll need to make sure that your business type is set as such in your Waitwhile settings. You can set this under Settings/Business Info/Type of Business. Be sure to select the 'Restaurant' option to enable the 'Google Maps' integration for your location.

Confirm and Match the Address to Google Maps Listing

Make sure that the address you have listed in Settings/Business Info is the SAME as the address you have associated with your Google Maps listing. You can update this under Settings/Business Info/Address.

Update Your Waitlist Hours

Make sure that your 'Waitlist Hours' are set to open when you want this integration to show as open on Google Maps. The hours that you set will be when the button shows as available for your diners to join the list. You can do this under Settings/Business Info/Opening Hours. Make sure that you select the 'Waitlist' option to control when your diners see the 'Join Waitlist' button.

Turn On the Google Maps Integration

Once you've made sure that your address is the same in Settings/Business Info as it is with your Google Maps listing, you can simply turn the integration on under Settings/Self Check-In. Check the 'Google Maps' box and click save. You'll find this feature should be active on Google Maps within 24 hours!

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