Under User Settings, you can invite your team members to the locations on your account.

Invite a new user

Just click "Invite User" to invite a new user. This will send an Invite email to the user which will include a link for them to set a password to be able to login to your Waitwhile account.

When you add a new member, you can choose if they should have Admin access or not. You can also choose which of your locations they should have access to (if you have more than one).

User Roles

You can choose if you want a team member to have full Administrative access or just be able to help you out with the waitlist and bookings.

  • Admins can do everything for your waitlist including update your settings and invite other users.

  • Non-admins can only manage your waitlist by adding new guests and taking them off the list once done

For a more detailed overview on User Roles, check out the article on User Roles & Permissions.

Invite Link

If you've invited a new user but their invite email is hung up for whatever reason, you can click the Invite link button for the pending user, and it will copy a URL you can provide to them instead.

*PRO TIP: Here is an informal video one of our team members did to explain how to make 'clones' of your list and then how to add new Users for each one. The second part of the video (about inviting Users) shows a super helpful trick to help you get them connected to your account quickly using the 'Invite' Link.


Related Articles:

Linking a User to a Resource

How To Reset Your Password

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